# Couldn't connect to genieacs at port 3000

**URL:** <https://forum.genieacs.com/t/couldnt-connect-to-genieacs-at-port-3000/1701>\
**Category:** Uncategorized\
**Created:** [May 7, 2021, 4:32pm UTC](https://forum.genieacs.com/t/couldnt-connect-to-genieacs-at-port-3000/1701 "2021-05-07T16:32:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Oncho](https://avatars.discourse-cdn.com/v4/letter/o/97f17d/32.png) [@Oncho](https://forum.genieacs.com/u/Oncho)\
**Post date:** [May 7, 2021, 4:32pm UTC](https://forum.genieacs.com/t/couldnt-connect-to-genieacs-at-port-3000/1701/1 "2021-05-07T16:32:25Z")

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I couldn’t log in to the gui on port 3000. I used format of http://[IP Address]:3000/ Please help

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**Author:** ![JonasGhost](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/jonasghost/32/286_2.png) [@JonasGhost](https://forum.genieacs.com/u/JonasGhost)\
**Post date:** [May 9, 2021, 10:00am UTC](https://forum.genieacs.com/t/couldnt-connect-to-genieacs-at-port-3000/1701/2 "2021-05-09T10:00:03Z")

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Have you set the jwt secret for the UI?

[http://docs.genieacs.com/en/latest/installation-guide.html](http://docs.genieacs.com/en/latest/installation-guide.html)