# ConnectionRequestUsername

**URL:** <https://forum.genieacs.com/t/connectionrequestusername/2520>\
**Category:** Uncategorized\
**Created:** [March 28, 2022, 5:15am UTC](https://forum.genieacs.com/t/connectionrequestusername/2520 "2022-03-28T05:15:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![escor](https://avatars.discourse-cdn.com/v4/letter/e/ee7513/32.png) [@escor](https://forum.genieacs.com/u/escor)\
**Post date:** [March 28, 2022, 5:15am UTC](https://forum.genieacs.com/t/connectionrequestusername/2520/1 "2022-03-28T05:15:25Z")

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Good evening, best regards  
I need your support I am new to this GenieACS system, I managed to install and start it but I have a problem.

I configure the router parameters

ACS URL https://\*\*\*\*\*\*\*:7547/  
Connection Request Username : admin  
Connection Request Password : admin

But after a while it changes the parameter " Connection Request Username " changes it to the device ID and I lose the option to connect

ACS URL https://\*\*\*\*\*\*\*:7547/  
Connection Request Username : 544617-F660-ZTELQJQM9J00774  
Connection Request Password : admin

Does anyone know why that happens or how I can prevent it from being changed and leave them with these established parameters.

Connection Request Username : admin  
Connection Request Password : admin

I would be very grateful if you can help me.

 ![asdasdsadads](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/923022d48644474a528e1a14e6f98869324364e7.png)

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**Author:** ![soban](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@soban](https://forum.genieacs.com/u/soban)\
**Post date:** [March 28, 2022, 6:15am UTC](https://forum.genieacs.com/t/connectionrequestusername/2520/2 "2022-03-28T06:15:11Z")

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after getting connection, ACS will automatically changes these usrname and password.

User name is : ONU details and password will be the any random number

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**Author:** ![jekyll](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jekyll](https://forum.genieacs.com/u/jekyll)\
**Post date:** [March 28, 2022, 7:37am UTC](https://forum.genieacs.com/t/connectionrequestusername/2520/3 "2022-03-28T07:37:35Z")

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Try disabling Connection request Username and password in inform field.

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [March 28, 2022, 5:50pm UTC](https://forum.genieacs.com/t/connectionrequestusername/2520/4 "2022-03-28T17:50:50Z")

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This is not accurate.

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**Author:** ![eeyepee](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/eeyepee/32/258_2.png) [@eeyepee](https://forum.genieacs.com/u/eeyepee)\
**Post date:** [March 29, 2022, 6:08am UTC](https://forum.genieacs.com/t/connectionrequestusername/2520/5 "2022-03-29T06:08:58Z")

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Go to Admin tab → Provisions → show the “inform”  
From there you can declare a new or modify the two below parameters which are responsible of the behavior you are observing:

InternetGatewayDevice.ManagementServer.ConnectionRequestUsername  
InternetGatewayDevice.ManagementServer.ConnectionRequestPassword