# Connection request error: Unexpected status code 403

**URL:** <https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209>\
**Category:** Uncategorized\
**Created:** [November 21, 2022, 1:42pm UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209 "2022-11-21T13:42:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Saiko](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/saiko/32/1053_2.png) [@Saiko](https://forum.genieacs.com/u/Saiko)\
**Post date:** [November 21, 2022, 1:42pm UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209/1 "2022-11-21T13:42:46Z")

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Hello fellas, I am completely new to using GenieACS and TR-069.

Configuring ONT Huawei I had no problems, some failures but I was able to solve them.

My problem is with the Nokia ONT, I configured the TR-069 server in the Nokia OLT and it worked, the ONT was loaded in the GeniesACS, but when I try to change the password or reboot it, it gives me the following error:

“Connection request error: Unexpected status code 403”

I’ve searched the forum but couldn’t find a topic about it.

From already thank you very much

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**Author:** ![aanyoti](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@aanyoti](https://forum.genieacs.com/u/aanyoti)\
**Post date:** [November 8, 2023, 11:08am UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209/2 "2023-11-08T11:08:47Z")

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Hello @Saiko,

Am very new to GenieACS and was asking to be guided how you configured the GUI to manage both Huawei and Nokia. Any help you could provide will be greatly appreciated.

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [November 8, 2023, 5:51pm UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209/3 "2023-11-08T17:51:56Z")

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Necromancy is frowned upon. Please create your own thread instead of resurrecting a thread thats a year old.

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**Author:** ![aanyoti](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@aanyoti](https://forum.genieacs.com/u/aanyoti)\
**Post date:** [November 8, 2023, 11:59pm UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209/4 "2023-11-08T23:59:04Z")

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Rather impolite @akcoder don’t you think? Are you the forums moderator? I was asking the originator of the post a question, since it’s very similar to my scenario, even if it’s a year old.

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [November 9, 2023, 5:17pm UTC](https://forum.genieacs.com/t/connection-request-error-unexpected-status-code-403/3209/5 "2023-11-09T17:17:47Z")

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The whole point of creating your own thread is for searchability.