# Congid device begginer

**URL:** <https://forum.genieacs.com/t/congid-device-begginer/552>\
**Category:** Uncategorized\
**Created:** [January 10, 2020, 2:53pm UTC](https://forum.genieacs.com/t/congid-device-begginer/552 "2020-01-10T14:53:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![fernandobaruch](https://avatars.discourse-cdn.com/v4/letter/f/a6a055/32.png) [@fernandobaruch](https://forum.genieacs.com/u/fernandobaruch)\
**Post date:** [January 10, 2020, 2:53pm UTC](https://forum.genieacs.com/t/congid-device-begginer/552/1 "2020-01-10T14:53:07Z")

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Hi guys, we did a default installation, we want to connect our ONT device to GenieACS, I tried using the URL and port of the server but nothing happens. Someone can tell me witch parameters we should include in the ONT.

 ![Captura de pantalla 2020-01-10 a la(s) 08.48.58](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/405084a57d11d1a2cc9a7ae3376584744fe734f3.png)

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [January 10, 2020, 5:36pm UTC](https://forum.genieacs.com/t/congid-device-begginer/552/2 "2020-01-10T17:36:50Z")

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Is that IP addr and port accessible from the network the ONT is on?

Is the GenieACS CWMP process listening on that port and ip addr?

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**Author:** ![baronkis](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/baronkis/32/161_2.png) [@baronkis](https://forum.genieacs.com/u/baronkis)\
**Post date:** [January 28, 2020, 1:53pm UTC](https://forum.genieacs.com/t/congid-device-begginer/552/3 "2020-01-28T13:53:08Z")

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Maybe you need remove last slash on URL

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**Author:** ![fernandobaruch](https://avatars.discourse-cdn.com/v4/letter/f/a6a055/32.png) [@fernandobaruch](https://forum.genieacs.com/u/fernandobaruch)\
**Post date:** [February 7, 2020, 11:53pm UTC](https://forum.genieacs.com/t/congid-device-begginer/552/4 "2020-02-07T23:53:47Z")

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Hi guys. We found where the problem was. The noticed some ONT or ONU terminals use the PON port to use the TR-069 protocol, others use the PON and ethernet ports, in our case the TR-069 only use the PON port. This case was using Phyhome ONT terminals. Advise about this. 😃

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**Author:** ![mymanga](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/mymanga/32/423_2.png) [@mymanga](https://forum.genieacs.com/u/mymanga)\
**Post date:** [February 11, 2021, 12:05am UTC](https://forum.genieacs.com/t/congid-device-begginer/552/5 "2021-02-11T00:05:31Z")

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Hi, did you find an answer to this. Also using Phyhome ONU

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**Author:** ![fernandobaruch](https://avatars.discourse-cdn.com/v4/letter/f/a6a055/32.png) [@fernandobaruch](https://forum.genieacs.com/u/fernandobaruch)\
**Post date:** [February 11, 2021, 12:53am UTC](https://forum.genieacs.com/t/congid-device-begginer/552/6 "2021-02-11T00:53:35Z")

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Yes I did, check my answer 😃