# BLANK SCREEN can't login my credentials, need help

**URL:** <https://forum.genieacs.com/t/blank-screen-cant-login-my-credentials-need-help/5906>\
**Category:** Uncategorized\
**Created:** [August 31, 2024, 10:51pm UTC](https://forum.genieacs.com/t/blank-screen-cant-login-my-credentials-need-help/5906 "2024-08-31T22:51:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hanz](https://avatars.discourse-cdn.com/v4/letter/h/aca169/32.png) [@hanz](https://forum.genieacs.com/u/hanz)\
**Post date:** [August 31, 2024, 10:51pm UTC](https://forum.genieacs.com/t/blank-screen-cant-login-my-credentials-need-help/5906/1 "2024-08-31T22:51:51Z")

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My Genieacs address port turns blank after some changes under overview, please help

 ![Screenshot 2024-09-01 064946](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/c/cc898015f884aa728bd142e8601f49cdf48d71e3.png)

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [September 3, 2024, 7:08pm UTC](https://forum.genieacs.com/t/blank-screen-cant-login-my-credentials-need-help/5906/2 "2024-09-03T19:08:55Z")

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Open the developer tools panel in your browser and look for an errors that might be listed under the console tab.