# ACS no reconoce CPE

**URL:** <https://forum.genieacs.com/t/acs-no-reconoce-cpe/2579>\
**Category:** Uncategorized\
**Created:** [April 18, 2022, 8:10pm UTC](https://forum.genieacs.com/t/acs-no-reconoce-cpe/2579 "2022-04-18T20:10:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![daniquibe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/daniquibe/32/849_2.png) [@daniquibe](https://forum.genieacs.com/u/daniquibe)\
**Post date:** [April 18, 2022, 8:10pm UTC](https://forum.genieacs.com/t/acs-no-reconoce-cpe/2579/1 "2022-04-18T20:10:31Z")

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I have mounted the GenieACS 1.2.8 server on an Ubuntu Server 20.04 LTS and it is already running, however I am new to configuring this service and would like to know how to proceed.

I have configured a MikroTik and it is already recognized by the GenieACS, however I have done the same with a CPE EoC Slave and the GenieACS does not recognize it, why is that? How can I solve it?

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**Author:** ![daniquibe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/daniquibe/32/849_2.png) [@daniquibe](https://forum.genieacs.com/u/daniquibe)\
**Post date:** [April 19, 2022, 5:22pm UTC](https://forum.genieacs.com/t/acs-no-reconoce-cpe/2579/2 "2022-04-19T17:22:05Z")

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Respondiendo a este hilo,  
los modem EoC Slave en mi caso si bien el setup cuenta con los espacios de configuración y hace petición por el correspondiente puerto al ACS no tiene el modulo de administración TR069 por lo que el ACS no lo reconoce.  
la marca de equipos es C-Data por lo que me he comunicado con soporte de ellos para obtener mayor información acerca de como solucionar ese tema, espero que les pueda servir.  
las ONT/ONU C-Data al menos el modelo 1GE+1FE+1WIFI+1CATV si vienen con el modulo TR069 por lo que si las reconoce el ACS.

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**Author:** ![rudymartin](https://avatars.discourse-cdn.com/v4/letter/r/919ad9/32.png) [@rudymartin](https://forum.genieacs.com/u/rudymartin)\
**Post date:** [April 19, 2022, 7:27pm UTC](https://forum.genieacs.com/t/acs-no-reconoce-cpe/2579/3 "2022-04-19T19:27:27Z")

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what I did was to setup a ACS testing server and connected a CPE to it. After that it was a matter of experimenting, reading the docs and checking this forum for specific hints. Having Linux experience helps a lot otherwise you wouldn’t know how to deal with basic things like checking the logs.

I recommend using English as main language for any English based forum.-