# Acess GenieACS by external ip

**URL:** <https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117>\
**Category:** Uncategorized\
**Created:** [June 25, 2023, 2:43am UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117 "2023-06-25T02:43:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![winchester2k23](https://avatars.discourse-cdn.com/v4/letter/w/e95f7d/32.png) [@winchester2k23](https://forum.genieacs.com/u/winchester2k23)\
**Post date:** [June 25, 2023, 2:43am UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/1 "2023-06-25T02:43:21Z")

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Hello

How I can access the website remotely by external ip?

Thanks

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**Author:** ![Felipe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/felipe/32/1949_2.png) [@Felipe](https://forum.genieacs.com/u/Felipe)\
**Post date:** [June 26, 2023, 5:38pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/2 "2023-06-26T17:38:41Z")

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Just do a port forwarding…

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<div class="post-metadata">

**Author:** ![winchester2k23](https://avatars.discourse-cdn.com/v4/letter/w/e95f7d/32.png) [@winchester2k23](https://forum.genieacs.com/u/winchester2k23)\
**Post date:** [June 26, 2023, 6:05pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/3 "2023-06-26T18:05:01Z")

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Hello mate,  
ty for answer

sure but could you explain me where i do that on the genieacs?  
cuz i can acess normaly genieacs by local but when i try remote with my external ip i got no answer from server.

if i do a port forward from cpe to local ip with anyport i will be able to acess by my external ip?

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<div class="post-metadata">

**Author:** ![Felipe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/felipe/32/1949_2.png) [@Felipe](https://forum.genieacs.com/u/Felipe)\
**Post date:** [June 27, 2023, 1:39pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/4 "2023-06-27T13:39:26Z")

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Hi again,

If I understood, you’re trying to acess web site from other network, right?

I really trust you need to do a port forwarding in your router, I mean, any network equipament that you have that manage it (mikrotik, firewall, router, etc…). You need to create a rule that get a requisition from you external IP in x port, for exemple: 45.165.2.4:4000 and say that all requisitions that come from this port, you forward to your GenieAcs IP in the port that is running. Got It?

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<div class="post-metadata">

**Author:** ![winchester2k23](https://avatars.discourse-cdn.com/v4/letter/w/e95f7d/32.png) [@winchester2k23](https://forum.genieacs.com/u/winchester2k23)\
**Post date:** [June 27, 2023, 1:53pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/5 "2023-06-27T13:53:23Z")

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I completely understand, but for this to work I should be able to access GenieAcs not only through 192.168.15.115:3000 but also through the ip 132.255.218.28:3000 right? it is not pinging, it is Pinging 132.255.218.28 Error…

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<div class="post-metadata">

**Author:** ![Felipe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/felipe/32/1949_2.png) [@Felipe](https://forum.genieacs.com/u/Felipe)\
**Post date:** [June 27, 2023, 1:55pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/6 "2023-06-27T13:55:18Z")

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Ok, tell me what’s you internal IP (Genie), what’s your external IP (Wan) and what port your genie is running

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<div class="post-metadata">

**Author:** ![winchester2k23](https://avatars.discourse-cdn.com/v4/letter/w/e95f7d/32.png) [@winchester2k23](https://forum.genieacs.com/u/winchester2k23)\
**Post date:** [June 27, 2023, 2:00pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/7 "2023-06-27T14:00:33Z")

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Wan ip 132.255.218.28  
Port genieacs 3000

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<div class="post-metadata">

**Author:** ![Felipe](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/felipe/32/1949_2.png) [@Felipe](https://forum.genieacs.com/u/Felipe)\
**Post date:** [June 27, 2023, 2:02pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/8 "2023-06-27T14:02:36Z")

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all right, so, 132.255.218.28:x to genieIp:3000

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<div class="post-metadata">

**Author:** ![winchester2k23](https://avatars.discourse-cdn.com/v4/letter/w/e95f7d/32.png) [@winchester2k23](https://forum.genieacs.com/u/winchester2k23)\
**Post date:** [June 27, 2023, 7:18pm UTC](https://forum.genieacs.com/t/acess-genieacs-by-external-ip/4117/9 "2023-06-27T19:18:06Z")

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solved,

ty felipe.