# A lot of Invalid session or Session timeout

**URL:** <https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655>\
**Category:** Uncategorized\
**Created:** [March 19, 2020, 7:31am UTC](https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655 "2020-03-19T07:31:25Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![sevenqwl](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@sevenqwl](https://forum.genieacs.com/u/sevenqwl)\
**Post date:** [March 19, 2020, 7:31am UTC](https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655/1 "2020-03-19T07:31:25Z")

</div>

Hi, I have a lot of Invalid session or Session timeout,what can i do? the phones every 600s connect to the acs

2020-03-19T02:38:45.733Z [ERROR] 192.168.12.97 000B82-GXP1625-000b82d46d81: Session timeout; sessionTimestamp=1584585494572  
2020-03-19T02:38:45.845Z [ERROR] 192.168.26.160 000B82-GXP1405-000b8261efee: Session timeout; sessionTimestamp=1584585494837  
2020-03-19T02:38:47.443Z [ERROR] 192.168.10.112: Invalid session  
2020-03-19T02:38:47.460Z [ERROR] 192.168.22.209: Invalid session  
2020-03-19T02:38:47.472Z [ERROR] 192.168.5.171: Invalid session  
2020-03-19T02:38:47.476Z [ERROR] 192.168.7.127: Invalid session  
2020-03-19T02:38:47.531Z [ERROR] 192.168.23.126: Invalid session  
2020-03-19T02:38:47.537Z [ERROR] 192.168.67.22: Invalid session  
2020-03-19T02:39:19.860Z [ERROR] 192.168.19.18 000B82-GXP1625-000b82e77af1: Session timeout; sessionTimestamp=1584585499773  
2020-03-19T02:39:47.452Z [ERROR] 192.168.2.86: Invalid session  
2020-03-19T02:39:47.495Z [ERROR] 192.168.5.171: Invalid session  
2020-03-19T02:40:19.326Z [ERROR] 192.168.18.193: Invalid session  
2020-03-19T02:40:19.436Z [ERROR] 192.168.18.173: Invalid session  
2020-03-19T02:40:19.505Z [ERROR] 192.168.29.198: Invalid session

---

<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [March 19, 2020, 3:49pm UTC](https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655/2 "2020-03-19T15:49:58Z")

</div>

This is an issue where the end client isn’t properly closing the connection. I would raise the issue with your vendor.

---

<div class="post-metadata">

**Author:** ![sevenqwl](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@sevenqwl](https://forum.genieacs.com/u/sevenqwl)\
**Post date:** [March 20, 2020, 2:48am UTC](https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655/3 "2020-03-20T02:48:21Z")

</div>

thanks. from the debug log 13:50:48 the client has not send request.  
I want to make sure this error is not my acs server problem？or can I set something in my acs server？

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/2588f198201cbfb20e2d4a0eff8e04fc9872816e.png)

---

<div class="post-metadata">

**Author:** ![sevenqwl](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@sevenqwl](https://forum.genieacs.com/u/sevenqwl)\
**Post date:** [March 20, 2020, 2:58am UTC](https://forum.genieacs.com/t/a-lot-of-invalid-session-or-session-timeout/655/4 "2020-03-20T02:58:20Z")

</div>

![image](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/ea62585b1fdae9fe7b9fdb9f48dff0d09193b8c5.png)