# Uncategorized **URL:** https://forum.genieacs.com/c/uncategorized/1.md [Latest](https://forum.genieacs.com/latest.md) · [Categories](https://forum.genieacs.com/categories.md) --- ## [Welcome to Discourse](https://forum.genieacs.com/t/welcome-to-discourse/7)
**Author:** [@system](https://forum.genieacs.com/u/system)\ **Replies:** 0\ **Last updated:** [January 17, 2019, 1:13am UTC](https://forum.genieacs.com/t/welcome-to-discourse/7 "2019-01-17T01:13:43Z")
How do I enable debugging? Most device parameters are missing Log messages are duplicated --- ## [GenieACS + USP (TR-369) – Gauging Interest in a Custom Extension](https://forum.genieacs.com/t/genieacs-usp-tr-369-gauging-interest-in-a-custom-extension/7470)
**Author:** [@charlesbradber](https://forum.genieacs.com/u/charlesbradber)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 12:27pm UTC](https://forum.genieacs.com/t/genieacs-usp-tr-369-gauging-interest-in-a-custom-extension/7470 "2026-09-28T12:27:33Z")
Just wanted to sow the seed and see if there would be any interest in something I’ve been working on. I’ve built a custom extension for GenieACS that adds support for USP / TR-369 devices alongside the existing TR-069 f… --- ## [Looking for GenieACS deployment specialist in Poland (B2B / VAT Invoice)](https://forum.genieacs.com/t/looking-for-genieacs-deployment-specialist-in-poland-b2b-vat-invoice/7439)
**Author:** [@Christopher](https://forum.genieacs.com/u/Christopher)\ **Replies:** 1\ **Last updated:** [July 28, 2026, 2:55pm UTC](https://forum.genieacs.com/t/looking-for-genieacs-deployment-specialist-in-poland-b2b-vat-invoice/7439 "2026-07-28T14:55:10Z")
Hello, We are a company operating in the district heating sector, based in Poland, and we are looking for an experienced specialist or an IT firm to implement and configure the GenieACS system within our network. Requi… --- ## [How to generate an online time report for the device](https://forum.genieacs.com/t/how-to-generate-an-online-time-report-for-the-device/7416)
**Author:** [@zqq](https://forum.genieacs.com/u/zqq)\ **Replies:** 10\ **Last updated:** [June 29, 2026, 3:14am UTC](https://forum.genieacs.com/t/how-to-generate-an-online-time-report-for-the-device/7416 "2026-06-29T03:14:35Z")
I noticed that the online status of the Genieacs homepage is determined by comparing the time when the device last received an inform with the current time, and it is determined whether it has exceeded 300 seconds. This … --- ## [GenieACS supports TR-369?](https://forum.genieacs.com/t/genieacs-supports-tr-369/3150)
**Author:** [@lucas-banali](https://forum.genieacs.com/u/lucas-banali)\ **Replies:** 7\ **Last updated:** [June 19, 2026, 11:06pm UTC](https://forum.genieacs.com/t/genieacs-supports-tr-369/3150 "2026-06-19T23:06:08Z")
Does anyone know if GenieACS supports TR-369, or/and if there is any prediction for that? --- ## [Huawei EG8145B7N wifi 7](https://forum.genieacs.com/t/huawei-eg8145b7n-wifi-7/6962)
**Author:** [@Tomas\_Praskaj](https://forum.genieacs.com/u/Tomas_Praskaj)\ **Replies:** 5\ **Last updated:** [June 11, 2026, 1:35am UTC](https://forum.genieacs.com/t/huawei-eg8145b7n-wifi-7/6962 "2026-06-11T01:35:58Z")
Hello guys, i have provisioned device Huawei EG8145B7N-50 with wifi 7 support. But i have provisioning config if factory reset was used, SSID for 2,4 and 5GHZ are used. But in MLO network which creating wifi 7 SSID name… --- ## [Device page and Ping error](https://forum.genieacs.com/t/device-page-and-ping-error/2057)
**Author:** [@mdejko](https://forum.genieacs.com/u/mdejko)\ **Replies:** 6\ **Last updated:** [May 9, 2026, 5:40pm UTC](https://forum.genieacs.com/t/device-page-and-ping-error/2057 "2026-05-09T17:40:25Z")
hello! on my device page all devices has Pinging 172.16.48.99: Error! ping from genieacs server to device is ok ping from device to genieacs server is ok I have no idea where the problem is… is it ping icmp protocol… --- ## [Change number of devices listed](https://forum.genieacs.com/t/change-number-of-devices-listed/1142)
**Author:** [@japoninja](https://forum.genieacs.com/u/japoninja)\ **Replies:** 3\ **Last updated:** [April 24, 2026, 3:40pm UTC](https://forum.genieacs.com/t/change-number-of-devices-listed/1142 "2026-04-24T15:40:36Z")
Hi there, How can I change the number of devices listed under devices page? In 1.1 I would edit the ruby files, but here I don’t know where to change it. --- ## [Patch for DZS HX2466GN returning empty GetParameterNamesResponse with NextLevel=true](https://forum.genieacs.com/t/patch-for-dzs-hx2466gn-returning-empty-getparameternamesresponse-with-nextlevel-true/7375)
**Author:** [@efrancone](https://forum.genieacs.com/u/efrancone)\ **Replies:** 2\ **Last updated:** [April 22, 2026, 5:10pm UTC](https://forum.genieacs.com/t/patch-for-dzs-hx2466gn-returning-empty-getparameternamesresponse-with-nextlevel-true/7375 "2026-04-22T17:10:46Z")
I found an issue with DZS Inc / HX2466GN ONUs In this model, some GetParameterNames requests with NextLevel=true return an empty ParameterList, even though the subtree actually exists and the CPE reports parameters insi… --- ## [RFE: external auth via reverse-proxy headers + group-to-role mapping (prototype branch attached)](https://forum.genieacs.com/t/rfe-external-auth-via-reverse-proxy-headers-group-to-role-mapping-prototype-branch-attached/7373)
**Author:** [@ggiesen](https://forum.genieacs.com/u/ggiesen)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 6:52pm UTC](https://forum.genieacs.com/t/rfe-external-auth-via-reverse-proxy-headers-group-to-role-mapping-prototype-branch-attached/7373 "2026-04-21T18:52:36Z")
Hi, following up on @zhivkod’s thread, SSO or User Provisioning, with a concrete proposal and a working prototype. @zaidka - I’ve implemented this against current master and would value your input on a few design choic… --- ## [Regression on 1.12.14 with URL encoding in the GUI](https://forum.genieacs.com/t/regression-on-1-12-14-with-url-encoding-in-the-gui/7350)
**Author:** [@Kiloohm83](https://forum.genieacs.com/u/Kiloohm83)\ **Replies:** 1\ **Last updated:** [March 24, 2026, 1:29am UTC](https://forum.genieacs.com/t/regression-on-1-12-14-with-url-encoding-in-the-gui/7350 "2026-03-24T01:29:01Z")
There appears to be a regression in the way Device.IDs are encoded between the GUI and the DB somewhere between versions 1.2.13 and 1.2.14 My device ID as sent from the device is “BC3E07-CODA-5519-BC3E07961080” v1.2.13… --- ## [The issue of FiberHome ONUs and other CPEs failing to establish a connection has been resolved optimally](https://forum.genieacs.com/t/the-issue-of-fiberhome-onus-and-other-cpes-failing-to-establish-a-connection-has-been-resolved-optimally/5827)
**Author:** [@miaolink](https://forum.genieacs.com/u/miaolink)\ **Replies:** 5\ **Last updated:** [March 18, 2026, 6:58pm UTC](https://forum.genieacs.com/t/the-issue-of-fiberhome-onus-and-other-cpes-failing-to-establish-a-connection-has-been-resolved-optimally/5827 "2026-03-18T18:58:15Z")
event: incoming HTTP request timestamp: 2024-08-08T01:33:21.153Z remoteAddress: “::ffff:192.168.10.20” deviceId: 6C3845-MR820%2DKK-CAAD96C3845D197B0 connection: 2024-08-08T01:33:21.153Z localPort: 9090 method: POST … --- ## [Calix and GenieACS basic operations](https://forum.genieacs.com/t/calix-and-genieacs-basic-operations/6720)
**Author:** [@CruzMark](https://forum.genieacs.com/u/CruzMark)\ **Replies:** 23\ **Last updated:** [March 11, 2026, 12:40pm UTC](https://forum.genieacs.com/t/calix-and-genieacs-basic-operations/6720 "2026-03-11T12:40:54Z")
Hey folks, I have a GenieACS instance I set up last week and yesterday I migrated about 1000 Calix devices to it as we no longer want to pay for Calix cloud. I’m wondering if others that have Calix devices connected up … --- ## [ConnectionRequestPassword deleted on inform](https://forum.genieacs.com/t/connectionrequestpassword-deleted-on-inform/7322)
**Author:** [@franciz](https://forum.genieacs.com/u/franciz)\ **Replies:** 8\ **Last updated:** [February 26, 2026, 2:47pm UTC](https://forum.genieacs.com/t/connectionrequestpassword-deleted-on-inform/7322 "2026-02-26T14:47:37Z")
Hi everyone! I have a problem on genieacs with a Fanvil X303G phone where InternetGatewayDevice.ManagementServer.ConnectionRequestPassword is being deleted on phone inform. On default provision I can see this notifica… --- ## [TR-111 support on GenieACS](https://forum.genieacs.com/t/tr-111-support-on-genieacs/3084)
**Author:** [@giuseppe](https://forum.genieacs.com/u/giuseppe)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 3:24pm UTC](https://forum.genieacs.com/t/tr-111-support-on-genieacs/3084 "2026-01-22T15:24:46Z")
Hello, is TR-111 support available in GenieACS? I have some repeaters connected to primary device (which is provisioned in GenieACS), they’re added correctly to GenieACS but I can’t send any data to them as they’re unr… --- ## [Queue tasks (No connection request)](https://forum.genieacs.com/t/queue-tasks-no-connection-request/1139)
**Author:** [@jackhopner](https://forum.genieacs.com/u/jackhopner)\ **Replies:** 13\ **Last updated:** [December 29, 2025, 6:35am UTC](https://forum.genieacs.com/t/queue-tasks-no-connection-request/1139 "2025-12-29T06:35:24Z")
Hi, Just trying out GenieACS and wanted to know if it’s possible via the UI to queue up tasks that get processed on next inform rather than using the connection request functionality? Currently whenever performing an a… --- ## [TR-369 (USP) support](https://forum.genieacs.com/t/tr-369-usp-support/6326)
**Author:** [@alexmoen](https://forum.genieacs.com/u/alexmoen)\ **Replies:** 3\ **Last updated:** [December 16, 2025, 10:58am UTC](https://forum.genieacs.com/t/tr-369-usp-support/6326 "2025-12-16T10:58:52Z")
It’s been asked in the past, the last time being over a year ago with no real response to the question, so I’ll ask again. TR-369 (USP) is the successor to TR-069 and is becoming more and more popular. What is the plan… --- ## [Looking to hire GenieACS consultant for initial configuration with Vantiva CPEs](https://forum.genieacs.com/t/looking-to-hire-genieacs-consultant-for-initial-configuration-with-vantiva-cpes/7268)
**Author:** [@ehs](https://forum.genieacs.com/u/ehs)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 2:06am UTC](https://forum.genieacs.com/t/looking-to-hire-genieacs-consultant-for-initial-configuration-with-vantiva-cpes/7268 "2025-12-16T02:06:57Z")
Hi everyone. We’ve spun up a fresh deployment of GenieACS for use with a Vantiva CPE product, but as I’m tinkering, it’s becoming clear that there’s going to be a fair amount of custom coding to make this platform usefu… --- ## [Helm Chart available (& new, refreshed Docker container)](https://forum.genieacs.com/t/helm-chart-available-new-refreshed-docker-container/7257)
**Author:** [@Geiser](https://forum.genieacs.com/u/Geiser)\ **Replies:** 0\ **Last updated:** [December 6, 2025, 11:50am UTC](https://forum.genieacs.com/t/helm-chart-available-new-refreshed-docker-container/7257 "2025-12-06T11:50:04Z")
Hey everyone! :waving\_hand: I’ve published a Helm chart for deploying GenieACS on Kubernetes. It’s pending official status on Artifact Hub. Quick Start helm repo add genieacs https://geiserx.github.io/genieacs-docker … --- ## [Forwarding decimal value from provision function to some php script](https://forum.genieacs.com/t/forwarding-decimal-value-from-provision-function-to-some-php-script/7221)
**Author:** [@tarikt](https://forum.genieacs.com/u/tarikt)\ **Replies:** 12\ **Last updated:** [November 29, 2025, 8:04pm UTC](https://forum.genieacs.com/t/forwarding-decimal-value-from-provision-function-to-some-php-script/7221 "2025-11-29T20:04:05Z")
Hi, I need to find a way to forward some decimal value from the provision script that is triggered by 8 DIAGNOSTICS COMPLETE event to the extension function and then to forward that same value to some external php scrip… --- ## [Mikrotik-Public IP (PPPoE) not showing in Devices tab](https://forum.genieacs.com/t/mikrotik-public-ip-pppoe-not-showing-in-devices-tab/7222)
**Author:** [@romualdo.centeno](https://forum.genieacs.com/u/romualdo.centeno)\ **Replies:** 7\ **Last updated:** [November 12, 2025, 9:30am UTC](https://forum.genieacs.com/t/mikrotik-public-ip-pppoe-not-showing-in-devices-tab/7222 "2025-11-12T09:30:02Z")
Hello, good morning team, I’m setting up Mikrotik devices with a WAN connection using PPPoE, but I can’t get the public IP address to appear in the Devices tab. In the Config section I’m adding this parameter Device.P… --- ## [Reboot not working](https://forum.genieacs.com/t/reboot-not-working/7218)
**Author:** [@snerpa\_grimur](https://forum.genieacs.com/u/snerpa_grimur)\ **Replies:** 2\ **Last updated:** [November 10, 2025, 3:50pm UTC](https://forum.genieacs.com/t/reboot-not-working/7218 "2025-11-10T15:50:20Z")
I’m setting up GenieACS to work with some Zyxel CPEs. Everything works fine but the reboot doesnt. All that happens is a connection request but as far as i can understand it doesn’t send a reboot request. If I do a facto… --- ## [Hi, please help to create new internet interface PPPoE](https://forum.genieacs.com/t/hi-please-help-to-create-new-internet-interface-pppoe/7219)
**Author:** [@leonardorortizm](https://forum.genieacs.com/u/leonardorortizm)\ **Replies:** 1\ **Last updated:** [November 3, 2025, 7:15pm UTC](https://forum.genieacs.com/t/hi-please-help-to-create-new-internet-interface-pppoe/7219 "2025-11-03T19:15:12Z")
Hi,I’m working on creating a script to add a new connection on the TP-Link CPE XC220-G3v. I’ve put together this script, but unfortunately, it’s not working as expected. To troubleshoot, I’ve compared export files from a… --- ## [VM Crashing with 120k CPEs](https://forum.genieacs.com/t/vm-crashing-with-120k-cpes/7216)
**Author:** [@elanderson](https://forum.genieacs.com/u/elanderson)\ **Replies:** 13\ **Last updated:** [October 31, 2025, 8:45pm UTC](https://forum.genieacs.com/t/vm-crashing-with-120k-cpes/7216 "2025-10-31T20:45:19Z")
Hi everyone, I’m running GenieACS on a Debian VM and it’s been crashing frequently with kernel soft lockup errors, making the system unresponsive. This has happened multiple times, and it seems tied to high load from th… --- ## [Parameter Count Reduces After Device goes offline/connects to a different acs](https://forum.genieacs.com/t/parameter-count-reduces-after-device-goes-offline-connects-to-a-different-acs/7212)
**Author:** [@Shivi1771](https://forum.genieacs.com/u/Shivi1771)\ **Replies:** 4\ **Last updated:** [October 27, 2025, 5:19pm UTC](https://forum.genieacs.com/t/parameter-count-reduces-after-device-goes-offline-connects-to-a-different-acs/7212 "2025-10-27T17:19:43Z")
When I first connect a device to GenieACS, I can successfully retrieve all parameters (around 1917 total) using InternetGatewayDevice from my Dlink router. as the root. However, when the device goes offline or conne… --- ## [Can't get the device paramater via API](https://forum.genieacs.com/t/cant-get-the-device-paramater-via-api/3297)
**Author:** [@hellracer](https://forum.genieacs.com/u/hellracer)\ **Replies:** 6\ **Last updated:** [October 24, 2025, 1:47am UTC](https://forum.genieacs.com/t/cant-get-the-device-paramater-via-api/3297 "2025-10-24T01:47:59Z")
Good day, we have an a peculiar device from china brand (VSOL) that was so messy that its device id can’t be queried via API because most likely for the encoded + symbol part of its device id curl --location --request … --- ## [Load testing for download firmware api](https://forum.genieacs.com/t/load-testing-for-download-firmware-api/7180)
**Author:** [@Shivi1771](https://forum.genieacs.com/u/Shivi1771)\ **Replies:** 6\ **Last updated:** [October 22, 2025, 4:02pm UTC](https://forum.genieacs.com/t/load-testing-for-download-firmware-api/7180 "2025-10-22T16:02:48Z")
how do i do load testing of the download firmware api, like how many devices can it handle at a time, like if i trigger download firmware of a file on 10000 devices at a time from the genieacs hosted on my server, will t… --- ## [Refresh object privision script](https://forum.genieacs.com/t/refresh-object-privision-script/7211)
**Author:** [@Shivi1771](https://forum.genieacs.com/u/Shivi1771)\ **Replies:** 0\ **Last updated:** [October 22, 2025, 9:44am UTC](https://forum.genieacs.com/t/refresh-object-privision-script/7211 "2025-10-22T09:44:32Z")
will this provision script refresh my hostname parameters: // Refresh host info every 10 seconds (matching periodic inform interval) const tenSeconds = Date.now(2000); log("Refresh-hosts provision executed at " + new … --- ## [Multiple asterisk wildcard parameter problem](https://forum.genieacs.com/t/multiple-asterisk-wildcard-parameter-problem/7210)
**Author:** [@chenchih](https://forum.genieacs.com/u/chenchih)\ **Replies:** 0\ **Last updated:** [October 22, 2025, 1:28am UTC](https://forum.genieacs.com/t/multiple-asterisk-wildcard-parameter-problem/7210 "2025-10-22T01:28:04Z")
Does it support render multiply asterisk path like below, or it’s a limitation. If i was to capture like below case "Device.WiFi.Data.Network.Device.1.Radio.1.BSS.1.SSID" : "test-1", "Device.WiFi.Data.Network.Device.1… --- ## [Changed admin in mongo and now internal server error](https://forum.genieacs.com/t/changed-admin-in-mongo-and-now-internal-server-error/7209)
**Author:** [@CruzMark](https://forum.genieacs.com/u/CruzMark)\ **Replies:** 2\ **Last updated:** [October 21, 2025, 2:07am UTC](https://forum.genieacs.com/t/changed-admin-in-mongo-and-now-internal-server-error/7209 "2025-10-21T02:07:03Z")
I had forgotten the admin password for the UI, and so I followed some instructions in the forum for changing the admin password back to admin in mongodb. It seemed like it worked from the output, but now, after restarti… [Next page](https://forum.genieacs.com/c/uncategorized/1.md?page=1)